Our services

Our services can be ordered individually or in a combination with products, as a package within turnkey solutions. Depending on your technical and commercial requirements and specifications, we deliver our projects with both time-and-material (variable price) and lump-sum billing (fixed price).

We investigate commercial and technical requirements, with particular attention to communication and interface. We survey and evaluate the project site, elaborate the principal system architecture and compile the functional specification. Furthermore, we provide primary and detailed system design, including control and protection cubicles and panels. We design and elaborate technical and implementation specifications, including retrofits and integration in existing configurations and solutions.

We select and order necessary hardware and software components, install software and perform data modelling including data point parameterization, user interface, process control and visualization, graphics, scripts, operations log and alarm representation as well as RTU- or PLC-based local automation functions. We configure and parameterize all relevant components, set up the communication and redundancy concepts and verify the principal functionality of the entire configuration using an Internal Quality Gate (IQG).

We develop application programs in order to automate test cases and control logic using IEC 61131-3 programming languages (ST / SCL, LAD, FBD, CAEx Plus / CAExII). We also perform user-specific extensions of WinCC or SICAM 230 via C functions, VBA or VSTA .NET applications. Furthermore, we use IT languages and technologies like C/C++, Python, Pascal, Java, JavaScript, PHP, HTML, CSS, SQL, Linux, Docker, etc. We verify the functionality of such programs using an Internal Quality Gate (IQG).

We order necessary cubicles, panels, automation, protection and communication devices, and assemble electrical switchboards and junction boxes. We install terminals, channels, rails, cases, control and display elements. We mount automation, protection and communication devices, and other components. We do cabling and wiring, crimping and labelling. We do a visual and functional inspection and perform Internal Acceptance Tests (IAT).

The Factory Acceptance Test (FAT) can take place at our in-house FAT facilities or at the general contractor’s premises. For this purpose, we usually set up at least a representative portion of the entire system configuration to be tested. According to the pre-FAT checklist, we check whether the necessary cubicles, devices and components, including hardware, software and dongles, are present, complete, have the correct type and are mounted at the right place. We check whether all cabling, including peripheral signals, networks, interfaces and earthing, is correctly connected, and whether the correct supply voltage is present everywhere. According to the FAT checklist, we verify the functionality of the FAT configuration by simulated inputs, sample function tests and failure simulations witnessed by the general contractor or end client.

We decompose the FAT configuration, complete it with all further necessary components, and then pack and ship it using the right transport insurance. We take care of all necessary paperwork like parts lists, export permits, and dual-use declarations. At the intended site, our highly qualified engineering team ensures a safe and efficient assembly, installation, internal connections, connection to peripheral systems, and power supply.

We provide commissioning services, manage change requests, carry out final functional modifications requested by the end client and perform project close-outs. According to the pre-SAT checklist, we verify whether all the specified functions are present, complete and working properly. According to the SAT checklist, we verify the functionality of the entire solution by point-to-point input-output tests, full functional tests and extensive failure simulations witnessed by the end client.

We develop any kind of functional or system documentation, elaborate IQG, IAT, pre-FAT, FAT, pre-SAT and SAT procedures and sheets, as-built documentation as well as operator and maintenance manuals in a variety of 7 languages.

We perform SICAM 1703/230, SICAM PAS/SCC, DIGSI, SICAM RTU, SIMATIC PLC and SCADA training from basic knowledge up to expert level. We develop and conduct even client-specific training courses on-site, at the contractor’s, the end client’s or our premises. With our coaching, you will quickly learn the best techniques and processes to succeed in your projects, which will be your key to success!

We perform malfunction analysis, troubleshooting, warranty services, general system update and upgrade on-site and, as far as feasible, remotely.

Our certified specialists assess the cybersecurity posture of industrial enterprises according to IEC 62443 and other international standards. We provide a detailed action plan on how to achieve compliance, and we assist with its implementation: starting with getting the assets in order, leading through all stages of hardening, and ending up with the implementation of policies, instructions and personnel training.